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Students >Student FAQ

What if I lost or forgot my password?
Retrieve your password on our website at the Forgot Password screen. If you still have problems, email us for assistance.

What if I don't have an e-mail address?
There are numerous free email services. Some popular options are Yahoo Mail, Hotmail, and Gmail.
If you need assistance, contact us and we will help you with email options.

Can I send my enrollment payment by mail?
Yes, you can complete the Mail-in Enrollment Form on our website.

Make sure this form is complete with correct information including a valid email address and the correct name of the court or school and name of course.

What if I didn't receive my Completion Certificate?
Each student receives an email notification immediately upon completion of the course. There is a link in this email that will allow you to view and print your course certificate of completion.

If your email address is inactive or this notification was sent to your email SPAM folder, you may not receive this completion notification.

You can always check the status of your course completion by logging in again to the course that you completed and by navigating to your 'Course Home' page.

How can I reprint my original e-CHUG?
Login and navigate to your 'Course Home' page. If you have completed the e-CHUG or e-Toke assessment you will see a link with the option to reprint your assessment results.

What if my Court is not on the FIND YOUR COURT list?
At your request we will contact the court on your behalf to ask that our 3rd Millennium course be offered as an educational option for your violation.






 


 

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